No cold AI calling
Outbound voice and text run only with documented prior express written consent. We do not buy lists. We do not scrape. We do not “just try a few.”
Compliance
We will tell you what we will not do.
Anna can call and text. That does not mean every list is fair game. The rules below are the product. If you need someone who will ignore them, we are the wrong shop.
How we operate an install
A2P 10DLC under your EIN
Alpine files A2P 10DLC per client, under that client’s EIN. Messaging sits on your brand. We do the filing. You own the brand identity on the text.
Telephony on Alpine’s account
Voice sits on Alpine’s telephony account and is bundled in the monthly fee. You are not hunting a carrier contract as a side quest.
Consent and opt-out, built in
Stop language and opt-out handling are part of the text path, not a later patch. If a contact opts out, Anna stops.
Recordings and transcripts
Recordings and transcripts are available. Disclosures are handled at install so the line is honest before the first live call.
Burn-in before live
Formal burn-in protocol. Calendar, handoff, consent path, voice, texts. She does not take the public line because a calendar invite said “launch Friday.”
Mortgage, said once more
We do not move lead data between a brokerage and an affiliated lender, and we will not build an introduction the consumer did not choose. Where an in-house lender exists, the only bridge is a disclosed, optional offer the buyer accepts or declines, structured under the affiliated-business rules and reviewed by the client's counsel before it goes live. Two installs, two agreements. That belongs here because it is a legal line, not a packaging choice.
Asked by careful buyers
These answers repeat policies that are already true on this site, privacy, and terms. They are not new claims.
Does Anna disclose that she is AI?
Yes. She says who she is. That is already how we describe the line on this site: she sounds like a good hire, not a phone tree, and she does not pretend to be a person at a front desk. Disclosure language is set at install.
Do you do cold AI calling?
No. Alpine does not do cold AI calling. Outbound voice and text run only with documented prior express written consent. We do not buy lists. We do not scrape. We do not “just try a few.”
What happens if someone asks not to be contacted?
Stop language and opt-out handling are part of the text path. If a contact opts out, Anna stops. We honor that do-not-contact request on the install. This page does not claim a separate federal DNC-registry product beyond the opt-out path already described here and on privacy.
Are calls recorded, and will callers be told?
Recordings and transcripts are available. Disclosures are handled at install, not as a surprise after go-live. Consent and opt-out are built into the text path.
Whose name sits on the number and the texting brand?
Yours. Messaging is registered under the client’s EIN — register in your own name, not a shared vendor pool. Your numbers, your A2P registration, and your recordings stay yours. Telephony for voice sits on Alpine’s account and is bundled in the monthly. The longer reading is on the register-in-your-own-name note.
FAQ
The short version
Straight answers. No theater.
Do you cold-call?
No. No cold AI calling. Outbound is consent-only, with documented prior express written consent.
Who files A2P 10DLC?
Alpine files A2P 10DLC per client, under the client’s EIN. Messaging sits on the client’s brand. Telephony lives on Alpine’s account and is bundled in the monthly fee.
Are calls recorded?
Recordings and transcripts are available. Disclosures are handled at install, not as a surprise after go-live. Consent and opt-out are built into the text path.
What is burn-in?
A formal protocol before live traffic. We test the voice, the calendar, the handoff, the texts, and the consent path. Monthly billing starts at go-live, not when build starts.
Do you route leads from a brokerage to a lender?
We do not move lead data between a brokerage and a lender. Where an affiliated lender exists, the only introduction is one the buyer chooses, disclosed and optional, papered with counsel before go-live.
This page is not legal advice.
It describes how Alpine builds and operates an install. It is not a legal opinion and it is not a substitute for your own counsel. Consent, list provenance, and disclosure obligations belong to the business sending the message. Alpine files and operates on your behalf, and will refuse a campaign that does not meet the standard above — but the compliance obligation is yours, and you should have your own attorney review your program.
Next step
If this page made you uncomfortable, good. Book a call anyway.
Intake is a conversation, not a signup. We will tell you if Anna is the wrong fit.