HVAC

AI operations assistant for HVAC.

A no-heat call at night is not a note for morning. It is the reason a homeowner still has your shop on the fridge — or the reason they dial the next name on the list. Alpine Autopilot installs Anna on that HVAC line: voice and SMS together, under your brand, from Kalispell, Montana.

Book a call Hear her answer Call 406-571-8620. Montana. Anna picks up.

HVAC is a phone trade with a clock on it. Heat fails when people are home. Condensers die on the first hot weekend. The board already has trucks out, and the next ring is still a stranger who wants to know whether anyone is coming tonight. Anna is the after-hours voice on your name. She is not a phone tree and not a chatbot window you paste a script into.

We build her against the rules your dispatcher already uses: service area, heat versus cool versus maintenance, and what counts as an emergency versus a morning callback. She books the live calendar you give us. She does not invent an open slot or a tech’s arrival. Dispatch stays with the shop. Humans still run the trucks.

Voice and SMS are one employee. If the call drops, the text comes from the same number, same context. Text is not an add-on. Outbound follow-up runs only with documented prior express written consent. Alpine does not buy lists or scrape numbers to call. That line is on the compliance page, and it applies to HVAC the same way it applies to every other install.

The same employee across HVAC, plumbing, and roofing is written up as AI operations assistant for home services. An AI answering service for contractors is this shop-line install: she answers as the business, books the live calendar, and texts from the same number. Consent-first. The operator stays after go-live.

After-hours emergency dispatch

No-heat and no-cool calls do not wait for the shop lights. Anna answers that line under your name, asks the questions you already ask — area, system type, whether anyone is home, whether there is a smell or a leak — and sorts emergency from morning callback using rules you approve at intake. She can book the next real window on the live calendar. She cannot assign a truck or invent an ETA. If your rule is “transfer after midnight,” she transfers. If your rule is “take the address and hold it for the morning board,” she does that. The point is a live voice on the first ring so the homeowner is not listening to voicemail while they look up the next shop.

Filter and maintenance callbacks

Not every HVAC ring is a breakdown. Filter changes, seasonal tune-ups, and “the air smells dusty” calls still need a person who can put them on the calendar without making the owner stop a live job. Anna treats those as booked work, not leftovers. She qualifies service area and the kind of visit, then writes the appointment into the calendar you actually run. Missed calls get a text from the same number so the callback is not a scavenger hunt through a personal cell. We do not invent a membership count or a conversion rate for this work. The claim is mechanical: she answers, she books what is open, she hands off when a human should take it.

Seasonal rush overflow

The first hard freeze and the first heat wave fill the board before lunch. The counter is already on a call. The next one still rings. Anna takes overflow so a live job is not the reason a new caller hits voicemail. She keeps the conversation on your brand. She does not promise a same-day truck you do not have. When the calendar is closed, she says so and offers the next real slot. Seasonal rush is when shops try a cheap login and then discover they are the after-hours engineer. This is a done-for-you install. We run burn-in before go-live. Month-to-month after she takes the line. Setup and the monthly are the published numbers on pricing — the same rate as every other trade.

Qualification before a tech

Service area, urgency, and heat versus cool versus maintenance. The board gets a qualified call, not a voicemail to decode from a driveway.

Same number for the text-back

If the call does not connect, the text is from the shop number, same brain. Voice and SMS are sold together.

Does not

No cold AI dialing

Outbound voice and text run only with documented prior express written consent. Alpine does not buy lists or scrape numbers to call.

Does not

No invented dispatch

She does not assign trucks or invent a tech’s ETA. Dispatch stays with the shop. Humans still run the work.

Done-for-you. Kalispell-based. Remote install.

Alpine Autopilot builds Anna under your brand, runs burn-in, and stays on the account. Month-to-month after go-live. We do not hand you a chatbot login. Montana service area: Kalispell (home), Bozeman, Missoula, Helena, and Billings. Other trades: plumbing and roofing . All metros are on locations.

FAQ

HVAC line, asked plainly

Straight answers. No theater.

Is Anna an AI operations assistant for HVAC shops?

Yes. After-hours AI operations assistant for HVAC so you never miss a call. She answers the shop line, sorts emergency heat or no-cool from a morning callback using rules you approve, and keeps the call on your name. Done-for-you, not a DIY chatbot.

Does she book HVAC appointments on a live calendar?

Yes. She books against the live calendar you give us at install. Voice and SMS on the same number, same brain. She does not invent open slots. Dispatch and tech assignment stay with the shop.

Will she cold-call or dispatch HVAC techs?

No. Alpine does not do cold AI calling. Outbound runs only with documented prior express written consent. She does not invent dispatch or assign trucks. Humans still run the work.

Do you install for Montana HVAC shops?

Yes. Alpine Autopilot is based in Kalispell. Kalispell, Bozeman, Missoula, Helena, and Billings are Montana service-area pages. Denver and Salt Lake City HVAC pages remain on the locations hub. Those are service areas, not a local headquarters or a published client roster.

What does an HVAC install cost?

Setup is $7,500. The monthly is $1,297 from go-live, including 750 call minutes and 1,000 texts. HVAC shops use that same published rate. Month-to-month after go-live. Numbers live on the pricing page.

Next step

Bring the HVAC after-hours line.

Intake is a conversation, not a signup. We will tell you if Anna is the wrong fit.

Book a call Hear her answer